Information We Collect

When you reach out about corporate flower arrangements or gift services, we gather data you choose to share. This may include your name, company name, email address, phone number, delivery locations, and any specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service that aligns with your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information mainly to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Root Prism Leaf respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, please contact us using the details at the end of this policy. We will respond within a reasonable period as mandated by applicable law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and analogous technologies to enhance your browsing experience and gain insights into how guests interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie preferences via your browser settings. Note that turning off some cookies might impact site functionality. For full details on our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only Root Prism Leaf and our site. We are not accountable for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Privacy Policy Revisions

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we protect your privacy.

Privacy Inquiries

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please get in touch with us.